Speak your customers’ language, in every sense

With a dedicated table or environment comes the ability to use native speaking dealers to get closer to customers, and so deliver an exceptional localised service.

For example, players can engage in banter with dealers from the same culture, who have local knowledge and, frequently, common interests (e.g. sport, support of a national or local team, topical news, celebrity gossip etc). And with a better understanding of your players, you can develop live promotions and draws tailored to their interests.

A unique offering

• Professional native speaking dealers for any language
• The ability to develop the strongest possible rapport between dealer and players
• The opportunity to take full advantage of your dedicated area’s potential for online interaction, live promotions and cross selling.

Key benefits for operators

• Increased ability to provide great customer service through the best understanding of players’ culture, behaviours and needs
• Increased player time at the tables, increased repeat visits, and increased lifetime value
• Additional revenue opportunity through live table promotions and cross selling unique to your brand and business.

Key benefits for players

• As close as players can get online to playing in their country’s best local land-based casinos
• Even greater levels of interaction, entertainment and familiarity
• The opportunity to win further prizes through live table promotions.